Nyx Hotel Cancun

We enjoyed our stay! From the time we were greeted by Heriberto and Ale, to entertainment with Stefany, to some great servers like Karla and Miguel.

The hotel staff are friendly, welcoming and helpful in all areas of the hotel. Cleaners excellent. Bar staff excellent. Food and drinks are of a reasonably good standard on the all inclusive package. *Free visit to Chianti restaurant was ‘EXCELLENT’ * Free visit to Umami restaurant was ‘AWFUL’ (shameful behaviour of staff in this location).

Excellent service Karla from the Deck Restaurant. The staff were kind, helpful, and made our dining experience enjoyable.