Bambu Suites

We were disappointed to find upon arrival that the exterior of the hotel is run down. Mold/rust around the exterior of the property (unlike the perfect photos advertised), green algae growing in the pool, and a very disappointing roof top. No jacuzzi on the roof top as advertised (it’s actually packed away out of sight) and the roof top bar is abandoned. The room was fine and everything was clean; but we were really looking forward to the pool/jacuzzi and disappointed to not be able to use them.

I stayed here with my boyfriend for a week. The room was clean and comfortable but we had a few issues. The hot water in the shower only lasted about 5mins leaving one of us with a cold shower. The hot tubs were cold, we tried to heat them and waited an hour but they remained cold. The bed was also strangely short. My boyfriend is 6ft tall and his feet hung over the end of the bed. The hotel did give us passes to the Margaritas beach club which was nice, these are for two chairs and an umbrella. The hotel doesn't advertise these so be sure to ask. The hotels front desk staff were friendly and the hotel was very safe. There are lots of good restaurants walking distance away. We loved calamar de la 10 a few blocks away.

We decided not to spend a lot of money in a hotel because for our honeymoon we had many activities planned, we went to Xcaret, Xplor, Tulum, Isla Mujeres, Cozumel and many other activities so we just wanted a hotel to literally sleep, rest and the next continue with our scheduled activities, this hotel worked perfect, it's close to the 5th avenue, restaurants and shops a block away, we loved it and the price is accessible, we highly recommend this hotel. Nosotros decidimos no gastar mucho en hotel ya que para nuestra luna de miel teniamos muchas actividades planeadas, fuimos a Xcaret, Xplor, Tulum, Isla Mujeres, Cozumel y muchas otras otras actividades asi que solo queriamos un hotel para literal dormir, descansar y al siguiente continuar con nuestras actividades