Banyan Tree Mayakoba

We loved our villa! Note the 2nd bedroom is only connected via outside stairs and keys are required to get to/from each bedroom. Living room is not connected and does not have a bathroom. The pool is huge. Hot tub was too hot to use. Housekeeping was great! Concierge services were mostly very helpful Madai and Eduardo in particular were very quick to respond and answered all our questions. Food was good especially breakfast. The pricing is very expensive even for a resort destination. Saffron didn’t live up to the hype. La Copa was our favorite with excellent service.

Hello! I had the opportunity to have dinner at Saffron, a Thai restaurant, along with my family; the service and the flavor were spectacular! From the entrance, Cristobal attended to us at security, Javier welcomed us with the van, and Alejandro took us to the restaurant so that we wouldn't miss our reservation. Once at the restaurant, Mario's service was incredible, his recommendations were excellent!! The food was spectacular, as was the view and the atmosphere. Thank you very much to the staff for being so attentive, we are leaving very happy!🍚🫶🏻

This place rocks! We had an amazing time Everyone was so courteous and respectful. The amenities were awesome. The facilities are 10 star. Gamaliel @ the sands was extra extra super amazing and helpful and always there to make us comfortable and the sands. Would definitely comeback again soon.