El Dorado Casitas Royale, by Karisma

My wife and I recently went to El Dorado Casitas Royale, April 6th to the 11th, 2025. We had been to El Dorado Royale back in 2009 when the first cluster of Casitas had opened, but at the time we...

This is no where near a 5-star resort. The staff was great, our room (swim-up) was very nice, but it goes downhill from there. Our mattress sunk in the middle (both beds), food ranged from very...

Currently at El Dorado Casitas and some of the staff are extremely rude and unprofessional. We were at the main pool and one of the staff members that books spa services came around. We agreed to...