Grand Coco Bay

So this is my review..... On day one in the evening. I will update my review or post a new one if things improve. However, day one!. There is no fruit juice on the resort. Only for breakfast... After that...NADA. Its on lockdown for the remainder of the day. There is a charge for Nespresso coffee.... Surprising. The sink plug is stuck...called maintenance. I'm really helping my stay improves. This is reminding me of Cuba in the '90s. It's very similar with the powdered juices. This will be the first time in all-inclusive vacation traveling in the last 25 years that I will have to go and buy juice for my room. I spoke to management and said listen.... I'm here on a healthy medical trip. I won't be consuming alcohol. Can I please have some juice? The answer was a flat out no. The manager stated that no other guests have complained about that..... I said to him well. Maybe they don't know that's not real juice.... At any rate that comment means nothing to me and the opinion of the other guest means nothing to me. I'm sure those guests had their fill of rum and cocktails. That's not the case for me. I also expressed that a resort at this price range and level should absolutely have at least one type of real juice... Even if it's cheap apple juice. I really hope this stay improves. I'll keep you posted

​The place is very beautiful! ☺️ The buffet food is varied and there is something for everyone's taste. The snack bar, likewise, everything very delicious. The only thing I didn't like was that one of the waiters served us reluctantly. The facilities and everything in general very clean and the atmosphere very pleasant. I want to express my most sincere congratulations to Boris and another girl whose name I don't remember! 🥺 For making my daughter feel confident and offering her their friendship. 💖💕

Plus for: - good location at the beach and within easy walking distance to 5. avenida. - good food, plenty of variety and tastes. Lots better than other all-inclusive hotels we have tried. Also a good thing that not only the buffet restaurant but also the Italian and the Mexican is included. You should definetly try both. - nice pool, and fun activities daily. - big plus for bikes to explore town, although had to bring them back by 5 or 6 pm (why?). - resident raccoon brought much joy. As did the spidermonkeys we saw from time to time in the jungle next to the hotel. Could be better: - I personally prefer softer beds. - Also quite basic rooms, but who stays in their room when in Playa anyways:-) - the Japanese restaurant isn’t worth it if you have kids with you, as they aren’t allowed at the table where the chef cooks. They couldn’t see anything behind the wall of adults sitting there. The food itself was good but not worth the extra cost. - Think twice before visiting in sargazzo-season. The hotel does what they can to minimize the impact (net in the osean, beach clean up every morning), but some of it escapes the net, the water is murky and it smells like rotten eggs. A shame, as you can see where the water is crystal clear about a hundred meters out. Tried to rent cayaks to paddle out to the good stuff, but had to fight 20 meters of sargazzo stew to even be able to paddle, as you can’t paddle in the enclosed area in front of the hotel. We swam in the sea anyways and it was okay, but if you want the instagram-friendly turquoise be prepared to pay up for boat trips or taxis to ex. Akumal where there was no sargazzo. - The kids missed ice cream, which was not available anywhere at the hotel. Had to run to the 7/11 next door a few times:-) Small worries I know, but this has been available on other places we have been and was a disappointment to the kids. - if you want to book excursions, consider buying from the nice guy at the beach on the left hand side of the hotel (cheaper than the hotels own agency and basically the same trips). All in all, a place we would like to come back to someday, but def not in sargazzo-season:-)