Iberostar Paraiso Lindo All Inclusive

Had a lovely family holiday at Iberostar Paraiso Lindo. It’s a beautiful, clean, well maintained hotel with excellent food choices, a wealth of bars and restaurants and good entertainment. We enjoyed watching world cup games in the sports bar and the fire show in the beach was also very good. The pools were clean and varied, although its a shame none of them are deep enough to dive/jump. Enjoyed the lazy river and I personally liked the slide area more than my kids did for some reason. It’s great for under 10s. Not sure about the foam party in the pool - I found a young kid trying quite hard to drown having been swallowed up. Fun for adults though. The beach was good - a bit of sargasso but it didn’t stop us enjoying it. Service was mostly excellent especially in the buffet restaurant and pool bar. It was a bit slow in El Geisha and pretty poor in the Greek restaurant but those were isolated events. We were bribed into doing the two hour sales pitch to buy membership, which was an interesting insight into sales psychology aimed oerhaps at an american audience, but it was worth it as we were given a free trip for 5 to go snorkelling on a cataraman and got to swim with turtles. (No, we didn’t buy the £54,000 membership). The room was spacious with plenty of storage and free mini bar and a great shower and bathroom. It would benefit from having a full length mirror. We actually got a joined room with our kids which was great as it gave us a bit more privacy a d the kids more freedom. The hotel felt very safe and we allowed our kids to roam around pretty freely in the main part. We didn’t go to the spa but did visit the shopping mall area which was also great as it had a crepe shop and churro shop (included in all inclusive) and the kids enjoyed playing patio chess and draughts. The shops are very expensive so I would recommend going into Playa del Carmen if you need anything. The gym looked good but we didn’t use it. I would highly recommend staying at this hotel and would be tempted to return if I ever come back to Mexico. I’m missing it to be honest!

Improve restaurant service staff

Excellent hotel, with very beautiful facilities and incredible service. The best part was Star Camp: my children enjoyed the activities a lot and the staff took care of them with great affection.