Posada el Moro

There was an ant infestation in my bed and no other room available, nor help finding another place. I had to arrange myself with friends and come back 3 days later for a refund. The owner never came to the rvs for the refund and the poor employee was super patient and managed to make my refund an hour later

Dearest Casa El Morrow It's not because of the absolutely lovely front desk ladies and reduced staff that is working hard to keep the place clean It is certainly not about the proximity to the beach, It's not because of the pillows that have yet to be changed in the five years we have come to this hotel. It's not because the new management has stopped breakfast which over the last year had deteriorated badly even though on each of the websites for this hotel still to this day claim to include. It's not because of the three minutes of hot water each day. It's not because of the mattresses being older than the pillows It is about my wife in tears for three days, not being able to sleep blaming mosquito bites, causing itching and the grossest welts I have seen in a very long time,when the reality is the bedbug infestation in two of the rooms. Refer to the pictures I've supplied. It's about the black mold on some of the curtains and has been wiped from the walls in the bathroom, but not remediated it's about the weird cough that I started having since arriving at your hotel which seems to have magically gone away since we left. One day, our paths may cross again, but in the meantime, please for health reasons be very, very careful about this hotel.

We liked Casa El Moro but was definitely disappointed to get an email 4 days before arriving that breakfast was no longer included with the stay. It was a big part of my reason for booking with them. Charged the same price with less amenities. I asked for compensation but no reply.