Best Western Maya Yucatan
3.0 / 5
Calle 58 # 483 por 55 y 57 97000





Reviews from Guests
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3.0/5
253
Reviews
from real guests
Navigate58410972543
1
/
5
I made a three-night reservation at this hotel and I warn you not to think of hiring this hotel trash. First of all the rooms stink of humidity they don't smell of humidity literally and humidity is seen everywhere, zero internet doesn't get signal, bad contacts put bad lamps about to fall, cards for entry that are constantly deactivated but that is the least of the problems of this hotel. Be very careful because to me in particular to the second night once I returned from spending the whole day with my family in sisal told me the hotel staff that I would be fined $2000 because I had been smoking in the hotel based on an alleged evidence of a photo taken by the person doing the cleaning where a cigar butt appears in a glass which is totally false and I am sure that this is something premeditated because obviously I refused to pay that alleged fine and in less than a minute was the police and without any reliable evidence that I had been smoking inside the room more than a supposed photograph of the glass with a cigar butt, I was literally stripped kicked out of the place with luxury of violence not only by the hotel staff but by the policemen that is to say that I think they are in collusion with the purpose of extorting people, for my fortune I decided to leave that hotelucho of fifth because in fact it is a disgusting and also they are fraudulent fraudsters and thieves, I looked for another hotel almost at 11 at night a hotel called Maria José which obviously you can tell since your arrival the enormous difference between a decent hotel with a proper treatment respectful of the possible and rats nest that is that hotel called Mayucatán. I leave you some pictures of the cops and the way I was taken with my minor children from room 117 of that disgusting hotel
NEVER HIRE HIM. HE'S DISGUSTING AND VILE.
39aracel
2
/
5
The room was very simple but I thought it didn't matter because all day I was going to be away, however the bathroom was too dirty and there I started to feel uncomfortable. In the night we tried to sleep and there was a lot of noise from what was supposed to be an event in a park that was a block behind, anyway I complained to the employees because it was not human to sleep like this and the next day they changed my room to the other end of the building and there I discovered that the music came from the next door businesses and a parking lot and the noise was daily, so the 5 days I "slept" there were torture. Dirty sheets stained with human secretions. The most disgusting bathroom in the world, all full of stains of excrement, urine, fungi and mold and the worst thing is that on the wall next to the toilet were stains of excrement and urine. Very dirty place, you can tell that there is no one to verify that they actually do the cleaning. The only good thing is the location but there are more accommodation options and in Merida everything is close, so look for another place, I do not recommend this hotel
montserrata993
2
/
5
The hotel doesn't look 4 stars, they have a good location but up there.
Its parking is super small and almost force you to pay parking nearby. Compared to the large number of rooms they have.
The rooms are in poor condition, with tartar in the bathrooms, humidity on the walls, the weather looks like an oil-free car engine.
The base of the bed broken and the toilet with tartar and lid that is not even his, windows with rust and the balcony door does not even open.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi