Casa Azul Hotel Monumento Historico

My husband and I stayed at Casa Azul five years ago for our honeymoon and it was so amazing, we decided to return for our 5-year anniversary! This is an absolutely beautiful property with impeccable service. So many nice little touches like welcome drinks on arrival, little chichen it's shaped chocolates on your pillow at night with a special message, organic shower products made with Mayan honey, and of course their incredible breakfast service. At night, there is always someone waiting at the gate to let you in no matter what the tine. We stayed in the Mejorada room with is gorgeous with high ceilings and a jetted tub. Although Casa Azul has its traditional charm, it's definitely upgraded and renovated enough to provide modern conveniences. The air condition was very good, plenty of outlets to charge things, etc. Breakfast service is the standout and often was one of the best meals of our trip. Their chilaquiles is especially incredible but you can't go wrong with any choice. Raul provided exceptional service and also accommodated a speedier service one day when we had a tour to catch earlier in the morning. Luna in the office was always super helpful to answer our questions and give us tips. Location-wise, it's steps away from el Paseo Mantejo and we felt very comfortable walking at night to and from our hotel from the center. Casa Azul cannot be missed!

The place is a gem, it is completely beautiful. We found it looking for accommodation options in Merida and upon arrival we got the pleasant surprise that it has category of 4 diamonds 💎💎💎💎💎 The service is exceptional, the room is beautiful and the location perfect. We stayed in the “enhanced suite” and in my opinion it is the best room of all. The bed is super comfortable, the amenities very good and the cleanliness excellent. Thanks to the reception, valet and A&B guys who were attentive and friendly throughout. We would have loved to stay longer, but we will definitely be back.

An oasis of calm in the middle of the city. The inner courtyard is the backdrop for a film. The rooms are extremely tastefully decorated and furnished with great attention to detail. The staff are extremely helpful. The service with private parking for the rental car is very pleasant.