Hacienda Santa Cruz

Horrible. First, they charged me almost 400 dollars for a small room. I just realized it when I left my credit car was charged. 2. The restaurant was a person who made me wait for hours and very bad...

I'm a little baffled by this place. We were looking for a more relaxing vacation, so we decided to stay here instead of in the city proper. The grounds were lovely, and we had one of the three pools...

By far the worst place we have ever experienced! And we've been to many countries and stayed at many places. We stayed 5 nights in Riviera Maya and decided to extend our trip and drive to Merida for...