Suites Flamboyanes

We booked a non smoking room via Expedia. We were shown to a smoking room. When we complained we were moved to another room. However this one was really mouldy. When we complained it was ‘whatever...

Nice hotel, litle bit out of the city center but a good base to make trips in and around the Merida Area. The rooms are big and clean, the complimentary breakfast is basic but ok. Friendly staff, we...

The elevator wasn't working, the towels were old, the parking lot is for only 5 cars. All these items were in the description of the hotel, but once we were there, they didn't refund our money of the...