Riad Dar Tamo

Hello to all the friends of good food, drink well .....This Ryad conforms to the description and remains a traditional Ryad in the middle of the Medina. Do not expect modern decoration. This Ryad expresses in my opinion everything that is most traditional. .The roof terrace is Top with a view of the incredible Medina. I will put a downside on the layout. Everything seems to me to see again. Only one pitch is available with a table and a very classic bench in braided plastic (type 1st price) while the other places of this roof terrace are not usable because the elements are too old or even broken. This is the negative of this Ryad. The rest, as already expressed, suited us perfectly. Not to mention The DPJ prepared and served by Sarah, auTop. Same for Nabila always available and very good advice.Paradoxically given its location, the Ryad is quiet including at night. I’ll get back to that. See you soon.CH

I booked a room for 4 nights but it did not have another choice than run away from that place. The Riad ‘Dar TAMO’ is disgraceful and has not been advertise accordingly as in Airbnb site. After 5 minutes in the room I cancelled my booking and I convince my partner to stay 1 night. We were awake for most of the night! We didn’t have more choice as it was very late and the area did not look safe (We try to walk around in the Medina, however, it is impossible no to get lost by the tourist). Even we spent no more than 7 hours in the riad we managed to take a lot of pictures to support our case and claim Airbnb for my money back. Summarizing: There was serious mould in the bedroom, and the bathroom ceiling was dripping big drops of water. Everything looks in such a bad state! Imagine and old horror movie and you won’t get even closer! The tap sink presented limescale and dirt. A shower I presume in awful condition and less remarkable no soap or shampoo provided. The tap-n-flush toilet facility was totally broken (no way we could flush the toilet!). I found old and dirty socks from previous guest dents on top of the wardrobe. And the list goes on… NOTE: The wall was marked with more than 30 mosquito’s marks that a previous guest killed and marked with a circle. Bedroom and bathroom lamps were broken and cables were visible. The Riad was in very poor condition not only our bedroom also, hall, terrace, entrance, information board, décor. The owner was not present and the staff dealt with the guests directly. After emailing the owner my impression was that he thought he could get away with international travellers as he did not care and just send an email back saying in French: “I don’t understand why you complain as it is a 5* accommodation”. He only response a day later by then we were already in a real 5 star accommodation and enjoying Fes. I do NOT recommend Dar Tamo Riad for the reasons mention above.

Here are our reasons why: 1. The riad is in a state of disrepair, floor tiles are broken or non existent 2. It’s VERY cold in winter. The staff keep most of the heaters for themselves. 3. It’s damp - the bed sheets are almost wet as the heating does not reach the sheets so they smell 4. The bathroom smells horribly, like stale water and mould, which gets worse the more you use the toilet/shower 5. Hot water ran out on our second evening 6. You cannot use all of the facilities - the pictures of the common rooms in the riad are used by staff for sleeping and smoking, guests aren’t welcome in there 7. Lamps were broken in the room, the walls were dirty We were prepared to ignore all the above because we understand that these things take a while to fix. However, the staff are incredibly rude. There is a sign that states that breakfast is available between 9 and 11am but when we asked at 10.45, we were told it was too late. We also overheard staff talking about when we had gone to our room. They smoke while you’re eating, we were told by a young guy (they didn’t introduce themselves by name) that he couldn’t help with our request because it was his day off, despite him being the only staff member in the riad at the time. Upon leaving, this very same guy shouted ‘a**hole’ after us - this is totally unacceptable and we will be taking this further with Airbnb. We took pictures of everything when we left to ensure we can prove the comments above. A final word - do not waste your money here