Riad Yacout

Very good welcome. Top comfort. Parking nearby. Refined, sought-after, and excellent cuisine. Perhaps lacking a bit of authenticity, but the smile and the food confirm the hospitality of Moroccans.

I cannot tell you enough about the wonderful staff. Markus was so helpful and kind. He worked very hard to make everyone happy. Whatever you needed, he instantly got for you. I hope the owners realize what a gem they have in this man and pay him accordingly

am writing this review to warn future guests. My booking at Riad Yacout was fully confirmed in writing for 7 nights (16–23 December), with two suites reserved. The confirmation clearly stated “Your booking is confirmed” and did not require advance payment. The booking terms were pay on arrival. Despite this, the riad attempted to charge my card before arrival, without authorisation and contrary to the confirmed terms. I immediately replied in writing, politely explaining that payment was agreed to be made upon arrival and asking them to honour the original booking. Instead of correcting their error, the riad cancelled my confirmed reservation. I then spoke with Asma at the front desk, who confirmed the cancellation and stated that rooms were now only available for five days, leaving me effectively stranded. During this call, both Asma and Layla were rude, dismissive, and unwilling to help. No apology or meaningful solution was offered. Cancelling a confirmed pay-on-arrival booking because an unauthorised pre-charge failed — and then treating the guest with disrespect — is completely unacceptable and highly unprofessional. I strongly advise travellers to be cautious when booking here. If any issue arises, do not expect fairness, accountability, or basic courtesy.