Casablanca Hotel

In general, all the attention received was very good, but I want to highlight with great emphasis the entire staff on the 16th floor, who were really very helpful, kind and hospitable people, who made our accommodation a significant experience.

We’re not the type of people to make a huge fuss about a hotel BUT this was something else. This was the most disgusting hotel we’ve ever come across. We booked the hotel for two nights but had to leave after one. -The whole hotel was just was dirty, and definitely needs a reno, there was an awful smell throughout it. - The only clean aspect of our room was the sheets, the floor had dirt everywhere, the bathroom had clearly not been cleaned very thoroughly. There was dirt, hair and I don’t know what else in the sink and no hot water when we took a shower. Not to mention the bathroom door didn’t close. - There were drops of dried BLOOD on our floor which was disgusting. - The breakfast area was not clean when we went down for breakfast (juice and crumbs all over the tables and chairs), the butter we had was mouldy and there were people touching all the food to find the right one for them. Honestly would not recommend this place AT ALL. In a super creepy out of the way neighbourhood, I felt quite unsafe as a woman in the hotel itself, as there were lots of single or small groups of men there who would stare at me. Please don’t stay here.

Everything. The place is very grim, dark and dirty. Is an old place that is not well maintained. When we checked in the room was very dirty, we asked again to be cleaned as was unbelievable for a 3 stars hotel. The next day I went to ask for the payment back that was made in advance for 5 nights. We got a big refuse but they were willing to swap the room. Can't say more about the fact that even with a swap the conditions were terrible. There is a constant sweerage smell in the bathrooms! We decided to spend two nights on a different place as we couldn't stay 5 nights in this place! On our return for the last night we saw that our shampoo and bottles of water that we left in the room were missing.... As a last note, worst experience had in a hotel/motel/hostel/airbnb! Feel that we've been ripped off paying that money for that place!