Diwan Casablanca

Worst night sleep I have ever had in a hotel. Kept awake by noisy guests shouting at midnight. Noise from traffic cars sounding horns all night. Guests moving furniture through the night. Dinner mediocre. Rooms huge but not very clean. Rain shower not working. We actually asked for a quiet room at check in to be told all rooms are quiet! We were given a room at check in with a guest in bed who we awoke on entering. Avoid this hotel. We were allocated this room as part of a tour. I will be requesting a refund.

I was a bit worried when I heard that my our had booked this hotel because of the negative review. But this proved to be unfounded. What we liked: *From the moment we arrived, the staff was kind, welcoming, and attentive. Shoutout to Melika from housekeeping who went above and beyond to make sure we had what we needed. *Our room was quite large, comfortable, and spotlessly clean. We really like the banquette by the window and the nice view. There was also a nice array of complementary toiletries and big bath towels in the bathroom. If you are plus size, towels that completely wrap around your body are a wonderful thing. *We had the buffet at the hotel’s restaurant as we were meeting our tour group and it was delicious with something for pretty much every taste. *We also had the buffet breakfast and the food was abundant, varied, and tasty. We especially appreciated the made to order omelettes, the msemmen, and the hot milk for our coffee. *The hotel is conveniently located and there is a small Carrefour supermarket up the street for snacks and other items. The hotel is also very close to the Central Market and restaurants. What could be improved: *The pillows were a bit hard for our taste, but that’s pretty subjective.

The price is good however the place really needs air conditioning. The 10th floor was stifling. Good location though.