Mumtaz Mahal

While the massage itself was decent, we did not appreciate having to leave the spa to go to the restroom and walk through the riad's patio with just a bath towel (the robe was provided to me because I asked for it) while two men were smoking and having a drink in the patio. We also did not appreciate that the hostess and the two masseuses were chewing gum with their mouths open while welcoming us and the way we were asked to pay upon our arrival. Overall, we did not have the impression of impeccable cleanliness (lack of a fresh scent, towels not really white), and we found a lack of manners.

Location was very good to access most sites. Atmosphere on arrival was a bit cool,unwelcoming. No information given unless requested.The rooms although lavishly decorated,did not have any extras such as fridge, water bottles, flannel cloths, the toiletries were very commercial. No window views except for road below and building across. Value for the money was ok considering we were near the centre and the waterside. The room was cleaned everyday,but sheets were not always changed. We were there 5 days. No extra water bottles left. The Riad was clean overall. The restaurant Breakfast food was good, but the service was always a bit rushed and not as attentive or welcoming. The Reception was not very warm and welcoming. The noise level was fine. The services provided by the Hamman masseuses were excellent. Will return in future but only for the Hamman massage (maybe)

We only went for the hamman we are a family of 5, 2 tennage girls and one boy , we pay for 5 and They put us all in the same small room girls half naked… I had to tell them thsat we need to be separated between my husband and son and my daughters and myself apparently they just wanted to finish fast.:. I can’t believe they just wanted to do the hamman in the same small room girls half naked with a very tiny transparent underwear… in a place that look nothing clean, it look dirty I just hope we didn’t got something fungus or something else look vry dirty do not recommend paying 300 dollars for the whole family at this dirty place. I just can understand how the put us all together they didn’t care when they are very conservative in exposing body parts they didn’t care mixing all family together males and females…