Crystal Hotel

Nice place to party and have everything nearby A Brazilian restaurant and its beautiful atmosphere, several clubs less than 50 m away The indoor pool is great, the terraces of the spacious pool view rooms New hotel so pleasant well-trained staff for great service where friendliness is the strong point

Great hotel! Only has 12 suites, service is you get what you pay for. Awesome planning, needs to wait until the rest of the area is developed. It's owned by, and part of the same complex as Club Pacha. Has 2 bars & restaurants on premise, and a nice looking pool area. Each suite has a rooftop patio as well! Awesomely views.

At first glance a great hotel, everything looks stylish, clean modern etc. The problems don't lie with the look though it's the fact that the service levels are so poor. We arrived late July, the restaurant & Rose Bar were both shut for the duration of our stay. We were not made aware of this prior to stay and no real reason or apology was given while we wee there. A shame as we had planned to have dinner & drinks there on first night so had to make other plans. The pool bar was open but asking for service was like pulling teeth. Very disappointing as the pool itself was beautiful and perfect for chilling out by all day but ordering drinks etc was awful. Ordering one bottle of wine took over half an hour! Drinks prices extortionate too. In regards to the actual hotel, you kind of feel that once you're there you're on your own, not a massive presence of staff and when you do speak to anyone you're left with no confidence that they have understood. On top of this beware that you will be charged for absolutely everything. Rooms have coffee machines but you will be charged for every capsule you use. Each room has its own roof topterrace . Again could be great but with no furniture to sit on and a complete absence of room service it is essentially just a wasted space. In summary, this hotel has great potential but at the current service levels I would give it a max 2 stars. At times we just felt like we were intruding as if the place was close to actually closing down.