Jardin d’Ines By Christophe Leroy

There is a plus and a minus to this hotel. Away from the noisy and dusty city center. Some staffmemembers are very friendly, some are very rude. The place is nice, oriental atmosfere but not always well maintained. Good breakfast. Beautiful, large room. After all, pretty expensive..

I stayed few days in jardin d'ines It's the heaven of peace in the heart of the palemeraie The atmosphere is full of discretion and sensual pleasure The service is really efficient, discreet and offering a real human connection with an engaged staff in every service I really appreciated the gastronomy of the French and Morroccan restaurants I consider that's certainly one of the top hotels in Marrakech That for all and I will be back !

DON'T BE FOOLED BY THE PICTURES!!! We booked this hotel through Avios and every promotional picture made us want to choose this hotel ... we were however very dissapointed to find this hotel very run down, fountains empty of water, lawn up to our knees, dirty & grubby sun loungers, the bathrooms were falling apart, old, hard towels a dribble of luke warm water and no plugs. No appliances, fridge, bar, coffee makers, crockery or cutlary etc in our kitchen, no free water as promised and when we asked if we could have dinner at a 8pm, we were told the kitchen was closed. Wifi didn't work in the rooms. We had children with us and needed to find some food for them ... we were then offered a choice of chicken salad or club sandwiches at 140DHS each. We ended up paying 1200 DHS (£95.00) for 2 salads, 2 club sandwiches, some french fries, 5 cans of lemonaide & 3 bottles of water!! They tried to charge us 1800DHS ... and to make matters worse this food was warm and stale - I couldn't even eat the salad as the chicken tasted like it was off. Their credit card machine wasn't working so we had to go by taxi to draw cash to pay the bill - and no receipts were issued. It is also very far out of town and very under staffed - it felt like we were the only people there. There are so many wonderful places to stay in Marrakech - this is no longer a 4 star hotel, don't stay here!! It was our last night in Morocco and we wanted to show the children the Medina and then head back to the hotel before flying out the next morning... this was a very dissapointing ending to a wonderful holiday.