L'atlas Marrakech

Aside from the location near the square, noisy hotel, small rooms, staff not very friendly. Tends to rip people off...I will not go back there

It was a very bad experience for us. We booked through Booking.com for two people and informed them that we would be arriving late at night due to our flight schedule. When we arrived at night, the receptionist processed the payment with a sullen, unfriendly attitude, refusing to accept credit cards or Euros. We didn't make a fuss about it, as we might not have had it with us, but she insisted on immediate payment. When we wanted to leave our luggage until a certain time upon check-out, a different person took our bags. When we returned, it was the same person who had checked us in on April 10th. When we went to the hotel and then returned to get our luggage, the person at the reception desk told us we couldn't use the restroom and scolded us, even though we had been guests at the hotel for two days. We had never experienced such scolding or shouting before. They told my friend to go get their own luggage. As frequent travelers and professionals in the industry, we were very surprised and had never encountered such a thing before. It was a truly upsetting experience for us.

To escape, apart from the location which is top everything else is sordid. A horrible welcome, exchange rate without invoice, at the head of the client , pay in euros , tiny room, just the place of a bed ... impossible to be 2 standing with a suitcase on the floor, no accessible window , noisy ... my worst experience in maroc at this price , room that seemed more like a prison cell rather than a hotel room ... never again for us!!