review-bg-image

Reviews from Guests

4.0/5

tripadvisor

199

Reviews

from real guests

Trip06796725775

4

/

5

First off, the staff was incredible. Friendly & accommodating. The location in the Medina was in the kasbah & close enough to the gate to meet tour groups or walk to other sights. The shower did not drain properly and it gets very hot in the summer. Have I mentioned breakfast? Delicious & served to us privately outside our room. We give it a 4, instead of a 5, because of the shower issue and the lack of ventilation, which may not be as big of an issue when it is not triple digit heat.

E3332CHemmah

5

/

5

Stayed here for 1 week and it was fantastic in every way possible. The rooms are comfortable, we had to upgrade to a suite was the room we had the bed was at floor level on a raised section against the wall just not suitable for our mobility needs but the staff understood and quickly got another room ready. The rooms have a fridge and the suite a kettle. The bed was large and comfortable. Lovely relaxing seating in the court yard outside our room I struggled with the stairs for the restaurant so the staff brought us breakfast to the table in the court yard Nothing was a bother for the staff, quick, efficient and helpful with suggestions of where to eat staff chatted to me about local customs and traditions and I had the pleasure of witnesses the celebration of a new born baby next door. The staff looked after me when they knew I was ill. The only draw back was no sunbeds or pool but we knew this before we arrived.

Montygoestravelling

5

/

5

The staff were amazing. So polite and helpful. Nothing was too much trouble. The two female receptionists were extremely helpful and the night concierge cooked an amazing breakfast for me as I had an early check out. I will definitely return

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi