Riad Karmela

I booked this riad while I was in Marrakech as I was staying in another hotel that let’s say was unliveable, from the moment we walked in it was relaxing and welcoming, the staff were fantastic, we were given tea while we waited for our room, everything was explained to us and we went for a walk around the Riad. When we returned our luggage had been taken to our room for us, we were shown the way and as soon as the door was opened WOW is all I can say it was amazing. We had the junior suite with private terrace and the space was great, the decor was amazing, the room was clean, the cleaners were in everyday and a new bottle of water was left for us. The breakfast in the morning was lovely, plenty to choose from, fresh fruit, pastries, bread etc and you could have fresh made scrambled eggs or omlete, fresh fruit juice, coffee, and a selection of teas. There is plenty seating areas throughout, either inside or on the rooftop, including sun loungers with towels and straw hats. The staff were out of this world, friendly, helpful always had a smile and would go out their way to talk to you, ask if everything was ok etc, especially Omar who would always greet us with a hello, how did you sleep each morning. When it was time to leave we were getting picked up a 10 minute walk from the riad, one of the members of staff called the driver to make sure he would there and at what time and walked us to the stop helping us with our cases. If I am ever returning to Marrakech I will definitely be booking here again.

If you’re looking for a stay in Marrakech, look no further, this is it! First of all, the obviously beautiful stay! And also perfectly located. Second of all, the extensive and delicious breakfast. Third of all, a really price to quality spa-experience. And lastly, and most importantly as well as most outstanding, is the service. I am quite literally speechless, I am at a loss for words to describe how truly amazing these people are, each and every single one of them. These employers were so enjoyable to converse with, helped with everything you could imagine (literally went out of their way for us, just to please us) and we truly felt so supported and understood. A big big thank you to all the employers! If I ever return to Marrakech, they can definitely expect me! Even if they multiply their prices by 100: I.will.be.there.!!!

We had an amazing time at Riad Karmela. The riad is a calming oasis in the heart of the Medina. We enjoyed shopping in the souk and watching the World Cup in the square. Every single staff member was so genuinely kind, helpful, and welcoming. The staff truly made our stay. They went above and beyond every day for us, showing us efficient routes, recommendations, and sharing Moroccan culture. The rooms are immaculate, the food is so fresh and the spa is very relaxing. Special thanks to Omar and Brian for all their help! Riad Karmela is a must-stay in Marrakech!