Riad Plein Sud

I highly recommend, small charming Riad, near the ramparts of the medina. The welcome is excellent and the evening meals, if you choose this option are excellent and made with fresh produce. We will most likely come back during a future stay in Marrakech

A nice riad in the medina. The staff is very kind and helpful. Breakfast is very good. The riad is very quiet. However, it is absolutely essential to avoid driving there. Finally there "pool" is more of a small pool to cool your feet.

We came as a family in this riad, with our 2 daughters 1 and 4 years old. Before validating my reservation 1 month before our stay, I had called the reception to make sure that it was possible to have 1 cot and 1 extra bed in a double room, to avoid dividing us into 2 separate rooms, as not convenient with 2 young children. No problem, I got a reply. Only when we arrived, in the middle of the night what's more, because of our late flight, we had neither and had to sleep with 4 in a double bed! I had to fight with the receptionist to get what we asked for! And as an extra bed for my 4-year-old daughter, we had a stone-hard mattress, which he pulled out of a common areas bench! The rest of the stay we had to endure the contemptuous attitude from all the staff (except Khalil, always smiling and ready to help). The ladies who serve breakfast, dragging their feet without a smile... The most contemptuous and mean gentleman, at the reception, of course tried to charge us an extra for the mattress hard as stone, as well as the tourist tax for our 2 daughters who are not normally subject to it, but we refused and asked to explain ourselves with the boss (who is French). It calmed him down and he took away the surcharge and the abusive taxes. I don't know if the boss is aware that his employees behave like this, but it seems unacceptable to me! What a pity for this riad which is nevertheless very pretty, and very well placed in relation to the center of the medina. Our stay could have been pleasant, but due to bad faith of the staff, it was catastrophic.