Damrak-Inn

I tried to have realistic expectations of this stay given we chose one of the cheaper hotels in Amsterdam, but we were still seriously let down. The staff was indifferent at best and definitely not...

Worse customer service experience of my life. Refused to allow us to leave when an older member of our family couldn't safely navigate the stairs. Charged $1700 for 3 nights. Only refunded 1 night...

For staff and service this is 5 stars, a small hotel that cares about guests. 24 hour desk which made us feel safe with our family. Also for cleanliness I'd give 5 stars, clean sheets and towels...