Fletcher Hotel Carlton

It is ok for a short period in combination with visits in the surrounding area, like Delft. The personnel is friendly and really trying to help. A bonus for us is that dogs are welcome here. Besides that, all is good, no more no less.

The hotel advertises seemingly a private parking area, but it's not, it's a public one. They advertise a free, covered parking for bikes but only a quarter of this area is covered, the rest of the bikes can stay out in the rain all night. The hotel room was at the end of its rope: torn glass curtains, tarnished peeling window frames, cracked sanitary appliances. But we didn't let all of this bother us too much. Unfortunately the absolute low is the personnel at restaurant and bar, at the beginning somewhat unprofessional (too young) but as the evening went on downright rude. The one twinkling light in this hotel is the maintenance personnel and reception, sad. We have been in the past to many Fletcher hotels, this one is simply damaging to the Fletcher reputation. Our only conclusion & advise = do not go there.

Fletcher is very central situated in Westland De Lier. Parking is good and Hotel is easy to find, very visable from the main street. I could like some more signs, how to get into the Hotel. The room I had was directly out to the road, a bit noisy but closing window solved the issue. Nice and cosy restaurant and a good breakfast buffet. In general a good experience with good value.