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Reviews from Guests

4.0/5

tripadvisor

2,337

Reviews

from real guests

NorthStar55394581997

5

/

5

The hotel is located in Auckland CBD, so super central across from the Auckland Skytower. The rooms are renovated and are immediately appealing. Beds fantastic, breakfast rich, and the lounge on the 28th floor wins you over with the wonderful view over Albert Street to the water. The food in the evening in the lounge is of high quality and, with lamb chops among other things, is in my eyes better than in other lounges. The reception and the staff in general were very friendly and helpful to us. For us, a strong recommendation for Auckland.

AndyAnetnHayden

5

/

5

We stayed here twice in the run up to Christmas. The hotel is very well run with good attention to service through from check in to breakfast team and cleaners in the room. However the real jewel in the crown for this hotel is Gemma in the club lounge. Gemma is engaging, sassy and vivacious and provides an amazing service mixed with great laughs. She really made our holiday and we really enjoyed the evenings watching the sun set and the banter. A real gem that will go a long way in hospitality.

PaulAlecu

5

/

5

The Crowne Plaza Auckland By IHG is located just around the corner of Sky Tower. From Sky Bus station to Crowne Plaza it's just a 10 minute walk. Breakfast was delicious with a good selection of cheese, cold meats, beans, potatoes, fruits, smoked chicken, salad, and tea. The rose‑and‑vanilla tea was a lovely surprise, and the feijoa smoothie was something I had never tried before. Since the feijoa smoothie was such a standout, having the fruits on display would complement the smoothie beautifully. I also have to mention the lifts because they are genuinely impressive. Tap your key and instantly the panel tells you what options are available for your key and which lift is on its way. It’s fast, smooth, and honestly one of the best lift systems I’ve ever used in a hotel. Our room was spacious and very comfortable, with two king‑size beds that made it easy to relax after 3 days of travel and a 16:00 hours flight. The bathroom was also excellent with fig and feijoa shampoo, conditioner and hand and body soap. Overall, Crowne Plaza Auckland By IHG delivers comfort, convenience, and a memorable experience. A great choice for anyone visiting Auckland.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Laundry

Shops (on site)

Babysitting/Child Services

On-site accessible self parking

Bicycle Rental

Ticket Service

Elevator

Casino

Wi-Fi in public areas

Proposal spot

Baggage Storage

24-Hour Front Desk

Smoke-free property

Self Parking

Desk/workspace

Computer station

ATM on site

Business Center

Concierge Service

Non-smoking Rooms

Food delivery

Face coverings on staff

Air conditioning in public area

Western breakfast

Meetings

Safety/security feature

Kids meal

Currency Exchange

Full american breakfast

Invoice provided

Anti-viral cleaning products

Breakfast in the Room

Tours

Service animals are welcome

Restaurant lunch

Sterilizing equipment

Japanese Spoken

Happy hour

Hygiene certification

Luggage storage

Shared stationery removed

Korean Spoken

CCTV outside property

Xerox/fax in business center

Portuguese Spoken

Wheelchair accessible

Italian Spoken

German Spoken

Coffee shop

Spanish Spoken

Breakfast takeaway service

Car park [on-site]

Salad in restaurant

Hungarian Spoken

Restaurant

Couple's room

On-site accessible restaurants / lounges

Hot water linen and laundry washing

Alternative meal arrangement

Coffee/tea in restaurant

Audio-visual equipment for special events

A la carte breakfast

Chinese [Cantonese]

Alcohol

Russian Spoken

Dutch Spoken

Rooms sanitized between stays

Laundromat

Taxi service

Restaurant breakfast

Fire extinguisher

Safe dining setup

Physical distancing of at least 1 meter

Chinese [Mandarin]

Hand sanitizer

Czech Spoken

Car park [charges apply]

Breakfast [continental]

Hotel chain

English Spoken

Hindi Spoken

Heating in public area

Car Rental

Guest rooms seal after sanitization

Car power charging station

Daily disinfection in all rooms

Contactless check-in/out

Cashless payment service

First aid kit

French Spoken

Duplex room

Protective screens in common areas

Desserts in restaurant

Room service [24-hour]

CCTV in common areas

Security [24-hour]

Ironing Service

Pet grooming services

Check-in/out [express]

Dry Cleaning

Staff trained in safety protocol

Restaurant dinner

Soup in restaurant

Smoke detector

Cash withdrawal

Daily Housekeeping

Safety deposit boxes

Individually-wrapped food options

Daily disinfection in common areas

Doctor/nurse on call

Indoor venue for special events

On-site event hosting

Filipino Spoken

Facilities for Disabled Guests

Room sanitization opt-out available

Free face masks

10 Available Room Types

Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room
Premium Room

Premium Room

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Electric Kettle

Electric Kettle

Additional toilet

Additional toilet

Bathtub

Bathtub

Cleaning Products

Cleaning Products

Mirror

Mirror

Shared Bathroom

Shared Bathroom

On-demand movies

On-demand movies

Radio

Radio

Cable Channels

Cable Channels

Wifi (Surcharge)

Wifi (Surcharge)

Concierge

Concierge

Daily newspaper

Daily newspaper

Heating

Heating

Linens

Linens

Slippers

Slippers

Socket near the bed

Socket near the bed

Minibar

Minibar

Wine glasses

Wine glasses

Balcony/Terrace

Balcony/Terrace

Fold-up bed

Fold-up bed

Sofa

Sofa

Trash cans

Trash cans

Window

Window

Ironing Facilities

Ironing Facilities

Baby cot (upon request)

Baby cot (upon request)

Accessible by elevator

Accessible by elevator

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

High floor

High floor

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)
Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)
Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed

Premium Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Bicycle Rental

Self Parking

Car Rental

Airport Shuttle (free)

Food & Drink

Western breakfast

Full american breakfast

Buffet-Style Restaurant

Breakfast in the Room

Restaurant lunch

Happy hour

Coffee shop

Salad in restaurant

Restaurant

Alternative meal arrangement

Coffee/tea in restaurant

A la carte breakfast

Bar

Alcohol

Restaurant breakfast

Breakfast [continental]

Breakfast service

Desserts in restaurant

Room service [24-hour]

Restaurant dinner

Soup in restaurant

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Currency Exchange

Entertainment and Family Services

Babysitting/Child Services

Casino

Smoke-free property

Food delivery

Air conditioning in public area

Meetings

Kids meal

Invoice provided

Luggage storage

Xerox/fax in business center

Family/child friendly

Audio-visual equipment for special events

Laundromat

Heating in public area

Contactless check-in/out

Cash withdrawal

Safety deposit boxes

Indoor venue for special events

On-site event hosting

Business Facilities

Business Center

Meeting/Banquet Facilities

Shops

Shops (on site)

Cleaning Services

Laundry

Face coverings on staff

Anti-viral cleaning products

Sterilizing equipment

Hygiene certification

Shared stationery removed

Breakfast takeaway service

Hot water linen and laundry washing

Rooms sanitized between stays

Safe dining setup

Physical distancing of at least 1 meter

Hand sanitizer

Guest rooms seal after sanitization

Daily disinfection in all rooms

Cashless payment service

First aid kit

Protective screens in common areas

Ironing Service

Dry Cleaning

Staff trained in safety protocol

Daily Housekeeping

Individually-wrapped food options

Daily disinfection in common areas

Doctor/nurse on call

Room sanitization opt-out available

Free face masks

Languages Spoken

Japanese Spoken

Korean Spoken

Portuguese Spoken

Italian Spoken

German Spoken

Spanish Spoken

Hungarian Spoken

Chinese [Cantonese]

Russian Spoken

Dutch Spoken

Chinese [Mandarin]

Czech Spoken

English Spoken

Hindi Spoken

French Spoken

Filipino Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

On-site accessible self parking

Elevator

Proposal spot

Desk/workspace

Computer station

Non-smoking Rooms

Safety/security feature

Tours

Service animals are welcome

CCTV outside property

Wheelchair accessible

Family Rooms

Car park [on-site]

Couple's room

On-site accessible restaurants / lounges

Taxi service

Fire extinguisher

Check-in [24-hour]

Car park [charges apply]

Hotel chain

Car power charging station

Duplex room

CCTV in common areas

Security [24-hour]

Designated Smoking Area

Pet grooming services

Check-in/out [express]

Smoke detector

Facilities for Disabled Guests