The Waterfront Suites - Heritage Collection

4.0 / 5

•

100 Marsden Road, Paihia, New Zealand, 0200

Reviews from Guests

4.0/5

519

Reviews

from real guests

49StephenC

We headed up to Bay of Islands and pitched our tents at The Waterfront Suites for a few nights. Access instructions were well set out by email but luckily the friendly manager John was on hand and everything ran smoothly. They had an interesting evening the night before with the cyclone skirting the bay. Our apartment was on ground level with easy access to the main drag and across from the wharf and ferry terminal. The provision of a washer and dryer was a great bonus. Only downside on ground level is the pedestrian access outside the bedroom which reduced privacy and the basement carpark is quite tight. Very handy to various restaurants and cafes of varying quality. Recommend 'third wheel cafe' just around the corner and The Waves - restaurant. Good location for exploring the area.

Thronodor

Things started poorly with no-one at reception when we arrived. It took a phone-call to track down the operator, who seemed to be sole charge. Eventually we had our room. On arrival in our suite, we discovered that the advertised air conditioning was not in fact there. We had to complain and after some time a portable air-con unit was provided. It worked, but was very noisy and held in place by tape. Not a great start As time continued, we found more and more things that either didn't work or were falling apart. The provided drier didn't work and a number of fittings wiggled when touched. I really think that if a unit isn't in fit condition to be rented out, it either shouldn't be rented out or provided at a discount with a warning

annelQ3351OU

We enjoyed 2 nights at the suites. We were in unit 108 which was handicap accessible, so the bathroom was weird. No space for your toiletries. But the shower worked well. We enjoyed the kitchenette and the living space. We especially appreciated the washer/dryer, which were much faster on cycles than others we have seen in NZ. The location is good - right in the middle of the Paihai shopping/ restaurant area and across the street from the waterfront.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Heating

Facilities for Disabled Guests

Babysitting/Child Services

Non-smoking Rooms

Fax/Photocopying

BBQ Facilities

Tour Desk

Laundry

Outdoor Pool

Smoke-free property

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Heating

Facilities for Disabled Guests

Babysitting/Child Services

Non-smoking Rooms

Fax/Photocopying

BBQ Facilities

Tour Desk

Laundry

Outdoor Pool

Smoke-free property

7 Available Room Types

Apartment, 2 Bedrooms, Partial Sea View

Free Wifi

Towels

Heating

Non-smoking

Balcony/Terrace

Free Toiletries

Toilet

Shower

Kids shampoo

Free laundry service

Stovetop

Private bathroom

Hair dryer

Air Conditioning

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

Three-Bedroom Penthouse Suite

80 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Slippers

Satellite Channels

Kitchen

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Sea view

Towels

Dining Table

Outdoor Dining Area

Upper floors accessible by elevator

Premium Three Bedroom Suite - Paihia Sails

Premium Three Bedroom Suite - Paihia Sails

70 Square Meter

Shower

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Shared Bathroom

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Sea view

Towels

Dining Table

Outdoor Dining Area

Upper floors accessible by elevator

Two-Bedroom Suite with Ocean View

60 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Slippers

Kitchen

Cable Channels

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Sea view

Towels

Dining Table

Outdoor Dining Area

Upper floors accessible by elevator

Deluxe Two-Bedroom Suite

60 Square Meter

Shower

Telephone

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Sofa

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Pool view

Towels

Dining Table

Outdoor Dining Area

Upper floors accessible by stairs only

Facilities Details

Pool and Spa

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

BBQ Facilities

Front Desk Services

Tour Desk

Entertainment and Family Services

Babysitting/Child Services

Smoke-free property

Business Facilities

Fax/Photocopying

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Facilities for Disabled Guests

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning