Porto Mos Residence

Quite dissatisfied, lack of cleanliness, everything old and uncomfortable single beds. Also, it smelled musty as soon as we walked in due to a lack of ventilation and the fact that the bathroom exhaust fan wasn't working, and we had to buy an air freshener. I do not recommend it.

TV broken during our stay. No repair. No replacement. Air-con broken too, so the room stayed cold. Fuse went every morning and alarm went off when we were still asleep. Huge disappointment. Don't book!

I stayed at Porto Mos Residence in Lagos over Christmas and the facilities were well below an acceptable standard. The TV was broken and when I reported it, I was told there was no technical support available over Christmas, so nothing could be done. The heating was not working properly and made a lot of noise, making the apartment uncomfortable cold. Hot water for showers was very limited, meaning I had to take cold showers on multiple occasions. It was warmer outside the apartment than inside! I requested a partial refund due to these issues, but this was refused. These are basic amenities that should be functional regardless of the holiday period. Overall, very disappointing experience and poor customer service. I would not recommend staying here.