Thon Hotel Skeikampen

We arrived almost at night and dinner was included in a buffet style, which is very varied and delicious. It's a pity that the chicken strip stew had pepper or some spicy seasoning. I would appreciate it if all places indicated this (in some, they put a flame or a red chili). There wasn't much fruit, but I really liked the apple pie with lactose-free custard. They ask you to clear the plates and food scraps to make their work easier. After going through several hallways, some ramps, and navigating some obstacles, you arrive at a large, outdated-style room, very complete, with the number 224. The window has sheer curtains and drapes and can be fully opened, but they should check some screws on the latches. It overlooks a countryside landscape. The TV only has Norwegian channels. You can hear footsteps on the roof because it must all be made of wood, even the beams. The bathroom seems small because they have placed the towel racks behind the door. The dispensers are interesting; you will see them soon. The toilet does not have a small and large flush option for the tank. There is no towel for the feet. The restaurant is located in the basement (floor U in the elevator). I did not find lactose-free products. There is a specific toaster for gluten-free bread. Very varied, few sweets; I tried the coconut ball (filled with cream, very soft), which I liked, although I usually do not like coconut much because of the texture.

We rented an apartment at Thon Hotel Skeikampen and were initially assigned apartment 5001. Upon arrival, we discovered silverfish (skjeggkre) traps placed throughout the apartment, with live catches in them. This is clearly an active infestation. All of the traps were deliberately hidden from view, placed behind furniture in the bedrooms and tucked under the kitchen units. We only discovered them because we moved the double bed to prepare a safe sleeping arrangement for our small child. Without that, we would never have known. We contacted the desk and were moved to apartment 1001. This apartment also had traps, but with no visible catches. However, hotel staff had accessed the apartment before we arrived, so there is no way of knowing whether traps with catches were removed beforehand. What is truly disappointing is how the hotel handled the situation afterwards. The day after we were moved out of apartment 5001 due to the silverfish infestation, the hotel moved other staff members into that same apartment. I highly doubt they were informed about the situation. I fully understand that silverfish are a growing problem, but I expect a professional hotel chain like Thon Hotels to take it seriously, isolate the problem, and work on eradication before renting the unit to new guests. The service was also very poor. We were first asked to send photos via text message, only to be told half an hour later that we needed to send them by email instead. No staff offered to come up and inspect the room. We were promised that "the manager" would call us the following day. That call never came. On top of this, the cleaning was severely lacking. There was leftover rubbish in the apartments from previous guests. The only positive is a decent breakfast. Beyond that, this hotel feels like a place where everything is about profit, at the expense of guest experience and hygiene. I really cannot recommend this to anyone, especially not families with children.

Really lovely apartments. With 8 sleeping places, sauna and kitchen. Perfect match between price and quality. Nice location close to slopes and slopes and good service and food at the hotel.