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Reviews from Guests

3.0/5

tripadvisor

246

Reviews

from real guests

naonaonaonaonaonao

1

/

5

At the check-in, we were told that El Refugio would turn off the water supply for the room with the exemption of daily from 8-9, 12-13 and 17-18. It left us sweated but unshowered, not being able to...

AndreaCastellanos4

3

/

5

The staff has been great! Once you get in, you can see the great view and location the hotel has. However, when you get into the rooms they are way too basic and the bed isn’t as comfortable as you...

nataliafLondonMadrid

1

/

5

The place was not clean enough and there were thousands of flees everywhere. They did not give you toiletries, towels were not properly washed so they had some dirty spots and the place is so far...