Alona Hidden Dream Resort

Not a good value for money: no towels, no soap, no toilet paper provided in a standard room! What the heck? No matching Internet wifi and password as provided in the reception, and worst of all, no direct number for the reception: the hotel's contact details provided online eg agoda, do not work! Their staff don't respond to email address provided online and the electrical outlets in the room to charge your phone are badly planned. No bedside furniture to put stuff on. I will not stay here again.

A nice place to stay with mostly helpful people. One of the women there working the desk, and also works the store out front, was one of the rudest Filipino's that I've ever met. Not good to have as a customer service person that is greeting guests etc. The rest of the staff was quite pleasant and helpful. The rooms were well taken care of/clean. The pool looks nice but I didn't use it. There is a nice court yard to relax in. This is close to restaurants and the beach is about a three minute walk away or so. Overall a good experience.

My parents & I stayed on N room from June 5 to 9. The first day we were there we mentioned about the TV not working right as we have a regular shows we watch everyday. They said they will send the technician. Nobody came. We ordered from from their restaurant it took a while for them to collect used plates & utensils outside our room. Also a suggestion if the cook could go easy with the salt on the food, it is a little bit salty.