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Reviews from Guests

3.0/5

tripadvisor

20

Reviews

from real guests

Scott_SF_CA

3

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5

The property is well maintained. Helpful staff. Free secure parking. Note that this is a budget hotel with basic amenities. Don't expect the Intercontinental. Other than being woken buy the neighbours "loudly" playing a soft rock radio station at 6:30 am, my stay was easy and pleasant. I'll stay there again.

joebR82PA

5

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5

Read a review mentioning the dogs and the lobby. Sorry that guest had that experience. I've stayed in Cinfandel dozens of times and my experience has always been pleasant. When the 2 tiny dogs are in the lobby area, the staff immediately removes them to a back room, so the guest feels welcome in the lobby, as they are. The dogs are friendly, but staff removes them immediately. Anytime I've had a maintenance issue, it is attended to immediately, or they change my room. They hand me the network password upon check in without asking for it. One time they offered to type it for me when I had a problem with a new pc. There's a table and chairs in the lobby and guests are welcome. There is a street entrance to the lobby and an interior entrance. The staff will offer to get your drink for you, assuming you want to get back to your room. But I have never been made to feel unwelcome walking in and getting my own drink. It's always clean, and the staff makes you feel like part of the family. Coupled with the reasonable price, I highly recommend the Cinfandel, in fact, I'm there again right now!

foldingjeff

2

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5

All the staff are friendly and accommodating. However rooms aren't cleaned enough. When I got in there were still trash from the previous guest. There were stickers on the floor, the cabinet and table. There's also candies left on the cabinet. It seems like they don't check everything. For our 2 weeks stay, they didn't even change the bed sheets. room has lots of ants and cockroaches. No kitchen utensils and equipment but has a kitchen sink. not a lot of restaurant nearby, you have to take a tricycle to go to the nearest piazza.