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Moonlight Resort
3.0 / 5
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Reviews from Guests
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3.0/5
44
Reviews
from real guests
157cristobalh
5
/
5
Notable about the site, the cleanliness and attention received by its manager.
Your manager Rubelisa is your main supporter in a fantastic place, everything is friendly and willing to make you happy in the resort.
Very good room size and full of services.
sydneysteve
3
/
5
I booked a Superior room for 3 nights. Check in was simple. My room was a decent size and the bed comfortable enough. The shower and toilet were two separate rooms. The cable TV worked well. It required using two remotes but I had to turn on from the TV as the remote probably needed new batteries. The aircon worked well albeit a little noisy. I turned it off to sleep.
The hot water shower was only enough to take the edge off cold even after being advised to let it run for 3 minutes but the following days it was warm. The shower rose was old and could certainly do with being replaced.
After checking I noticed there was no soap provided. A trip to reception and soap was provided. Also, the shower light was not working, another trip to reception and the globe was replaced immediately. Bedside lamp did not work (globe replacement?). Only toilet paper is provided as there is no bum gun or pail/bucket.
The overall lighting was good for island standards. Private patio area with table and seating. Bin on balcony not emptied unless requested. Room clean also upon request.
Booking.com states Fan (I had none), Minibar (I had none) and Key Access should read key in door lock.
One night I had a cockroach in my bed which freaked me out. I hate cockroaches. I couldn't go to sleep after that ending up staying up all night watching TV. Maybe if they used some insect surface spray it might help.
It is about a 15-20 minute walk to the Bounty beach area. Given my senior years beachfront accommodation would probably have suited me better.
In summary, the staff are friendly and try to do their best. Small irritations are part and parcel of island life except for that cockroach getting too friendly.
W8415FTjasonc
5
/
5
The food was absolutely brilliant, highly recommended the chop sue (only thing I tried to be honest). The three ladies working at reception were so helpful and accomidating! The room is very basic, but you do have the option of adding extra money for aircon. Bed was good, space was good. Shower pressure wasn't good, but we used our dive resorts shower most of the time. Great place overall
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi