Coralpoint Gardens

Lovely big rooms with balcony overlooking the pool. They advertise restaurant and bar they don't exist, advertise lovely beach don't exist just a rocky sea front . Apart from room and pool that's all it is . Stayed here 5 nights and had to use hotel Dusit Thani next door to eat and drink and was quite expensive. Had to keep on phoning reception for housekeeping, water , coffee , towels etc cos no one came to our room . It's a nice place but don't believe what you read about it there is nothing here , will not return

I booked a room from ALMIRA P. BARCENAS, and Patricia Fernandez. This is a privately owned unit separate from the hotel. This was the absolute worst booking I've ever experienced in my life. 1. Horrible room conditions 2. Unprepared booking management 3. Ants and insects in room 4. Broken facilities 5. Unsanitary grounds and amenities The first room we went to was filthy. It smelled bad and the hot water heater was broken and rust coming out of it pouring into the floor. The owner has a few units in the hotel so we were transferred to another room. This room was ok but the shower head would spray 50 different directions and we started noticing fruit flies going into the small fridge. The areas where the fridges are located smell like mildew. Then all the sudden the AC stopped working. The staff is not very helpful at all if you book from an owner and not through the hotel. There was a single staff member who was polite and helpful. We had to move to another room again and sometimes decided that sugar was important to have and left a jar of sugar in the room with a huge trail of ants and surrounded by ants. We had to spray and clean often to get rid of them. The owner is not responsive at all for emergencies. Even the hotel staff tries to contact the owner and the 3 are non responsive only until hours or a day later. They do not take responsibility or try to do much of anything even when they do respond. The kitchen utensils are very dirty and growing mold. We had to cook in the previous room. The owner did not give any money back and continued to show no sympathy or much concern for the trouble. They recommended to leave and no places are taking new guests due to the virus epidemic. They told us to leave and they will give us the unused days back. A staff member told us to put the trash outside the door and someone will get it. Then another staff member said to put it in the trash. Someone made a sign just for us saying to put the trash away properly. The area where the trash is looks like a building was demolished and a completely filthy area. Picture attached. The property is also flooded with cats and birds flying over the pool constantly pooping in the pool. The hotel rooms are alright but I would stay anywhere else. Do not book the airbnb here. Other owners of units there complain about the owner I rented from saying they do not take any care of the units and ever guest complains.

Have arrived for a 2 night stay before flying out if Cebu, save your money and book somewhere cheaper which will most likely be nicer. First room the shower had no hook so could only be used by holding it, damp mouldy smell in room and dirty stains on the bed. They moved us due to the shower; next room has the same smell, coffee mouldy and unusable as one solid lump, creamer also a lump and ants in the sugar. No towels, no blanket - we asked for towels twice first around an hour ago and still waiting. Staff unapologetic.