My Hotel

The company accommodated us in this hotel for 7 days. My experience is not quite good. The first thing is that staff is not accommodating and approachable, and customer service is poor. I suggest you attend training on how to handle requests and concerns, which means that communication is poor. I notice that you've prioritized foreigners; how about your regular guests, who supposedly will be treated fairly? This is the first, but probably the last. Anyway, the location is great and accessible to a big bang, and convenient store.

we walked most places we needed to go, very central. This is a low cost, value hotel but it is clean, comfortable beds and has the basics as you would expect. Lovely staff. It offered secure of street parking.

Room space was just enough for a typical overnight stay or even a 3 day stay. Nothing fancy, very minimalist which is ideal as it was just meant for sleeping over as most of the day time we are out of the hotel and enjoying the beauty of Davao. The breakfast was done accordingly and was cooked just the way we wanted it, no buffet but freshly cooked choiced meals. Location was ideal as it was in the center of the city, easy access to People's Park, Public Market (Bankerohan) and even to the South or North part of Davao City. Service was not bad at all, there was a room attendant who is ready to assist for the luggage and for whatever you require. An observation and opportunity to improve are the OJT students who were assigned on the kitchen, we find them lousy in terms of how they dress themselves and how they serve the food on the table. Courtesy was not obvious, they could have been mentored or coach by the kitchen supervisor so they can improve as they represent My Hotel while they are on job training. Generally, it was an okay hotel.