Anhawan Beach Resort and Spa

We called and reserved a suite days in advance but when we got there with the family, they said the suite was now unavailable and we had to pay more for a deluxe. What’s the point in a reservation if it’s not actually reserved and why should we pay more when they told us it was a lower price? Nice place but staff are severely untrained and borderline rude. When we sat down to eat, no one greeted us for 10 minutes, eventually we had to go find them, while eating, no one came out to check on us. Later that night when we asked for an extra towel, then said they couldn’t because our room was for just 2 people (we paid 7k for a 4 person room). I don’t know what’s wrong with those people. Logic and hospitality elude them. It’s like they were playing a prank joke on us but there was never a reveal, just a lot of money. Also, the bathrooms were dirty and the toilet ran all day/night. I notified them but no one ever fixed it. There was not enough water pressure to take a proper shower. The owners should get out of the hospitality business and apologize for the ugly stain they have created in such a beautiful area. My suggestion is to go 5 minutes up the street to visit Bearland.

The place, in general, is good with a lot of trees and courteous staff. My only problem, which is very important for someone who wants to relax is: 1. The bathroom was dirty. Even if they cleaned it, the housekeeping was not able to clean the door slides properly. It looks like it has not been cleaned for centuries. 2. There were a lot of mosquitoes. We asked for a spray but they never provided one. 3. Our neighbors were too loud and noisy. Although not their fault, they should be making sure that all their guests are comfortable,and making sure other guests are respecting others, they should be going around and checking that out. 4. The pool was dirty. I just feel that I want to clean it myself. For that I give 2 stars for this resort.

Requiring guest to chose on a list of breakfast but didn’t served on the next day. The reason is fully booked and they decided to serve a buffet for all guest. However, buffet includes egg and ham only plus coffee or tea. No available juices that i put on my list during registration. Foods are not worth it. I paid P389 which is P210 to other quality resort and hotels. I expect quality foods but its really disappointing.. I paid php5000 room. Cr have bad odor with dim light. Room are hot and also experienced power interruption 1am we waited too long to activate their generator. Overall this is not relaxing place for you. Dont expect on what you paid.. Thanks...