Manila Venetian Hotel

No blanket, had to pay for toilet paper, dirt and hair and smell all around and in my bed. The food was extremely low quality for 2200php per night. Strangers entered my room in the evening. I did quarantine in this hotel by the Philippines' facilities, they arranged the room for me for more than double the price. (Original double room for 1300php - I got it for 2200php per night). I got here I told them I didn't want the meal option, so can we decrease the price? They didn't leave any option open, except to say, the price will stay the same with or without a meal. I paid 12000php, so yes, I had some basic expectations about the room. I entered, it had no window, no BLANKET, no TOILET PAPER, and no key for the room door. I asked them about the blanket to cover myself with, they said it's not available. Asked for the toilet paper, they said I had to pay for it (Most hilarious that 12000php doesn't include one toilet paper roll). After this I went thru my bed and the sheets had holes and something smelled super weird in the room. The corners were full of hair and dirt, no hygiene whatsoever. Moreover, there was construction next door and people were constantly talking and screaming during the day and night. Honestly I thought I can still bear with this, until somebody opened the door on me and wanted to enter my room. I just didn't feel safe and comfortable in my room and had to stay for 5 more nights. Next day, I thought I will sleep long so at least don't have to stay long awake in this nightmare. But the staff came at 7AM knocking on every door until we wake up to give us our delicate breakfast which was a dry toast bread (no jam, no nothing) with instant noodles (honestly a JOKE). I am deeply disappointed in this experience and in the fact that there is no responsiveness to make my stay a little bit more pleasant. SO sadly, I cannot do more than complain here and ask for some sort of compensation. Because truly paying 12000php for this is a complete scam. I really hope the quarantine bureau will take this hotel off their list because it only creates a bad reputation for the organisational system and the city itself.

I advise against making a reservation at this hotel. Worst service I've ever had. Everything in the room is broken, and the staff is incredibly slack. Avoid staying at this hotel if you require a quarantine room; you will be made to suffer there.

Hi i just want to give comments from red doorz abad santos near lrt station. We stayed there last june 4 Good enough for the price. No tv signal for the whole stay. And they gave us a room with a defect aircon. I have to call the front desk for about 5 times. I've waited almost 2 hours para lang mapalipat ng ibang room. Their beds are maingay also. And the next room they provided smells. I have to spray on my perfume para lang bumango. Dont have also energy to argue more. Im frustrated since ang gaganda ng reviews sa red doorz!