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Reviews from Guests

4.0/5

tripadvisor

2,340

Reviews

from real guests

S7899EWscottm

2

/

5

no tv channels,no youtube,netflix or anything.fragrance in halls is overwhelming and terrible. they only give you 1 small round soap. food is overpriced and typical bad like most of this country. toilet seat is broken ...this is a 2.5 star at best. should be 2500 pesos I am here right now and wish i wasn't

princessjudyc

3

/

5

The location is the best since we attended a wedding in the nearby Cathedral with the reception at the hotel. However, yes, the rooms are clean but quite outdated. Upon entering, it smell like an old abandoned room which I think can be improved. Ialso understand that you are trying to reduce waste but I think bedroom slippers should be a part of the room accommodation and additional requests for bedroom slippers should be charged instead. However, we walked in to the room with no provision of bedroom slippers and upon request, we were informed that it has a fee of 35 pesos per pair by the housekeeping. I am not sure if that is the normal case but I think it should be part of the stay. It would also be better if additional tissue for the room aside from the one in the bathroom should be provided for hygiene purposes. The aircon vent also needs cleaning in the room where we stayed because it is not visually pleasing. And the windows as well to at least enjoy the view. As for the breakfast, please provide additional options. We had breakfast and I think from the selection, at least 3 or 4 are eggs but just different ways of cooking. And some of the other dishes doesn’t look warm and fresh. Check in and check outs are smooth. Comfort rooms are clean.

johnx491

5

/

5

Very warm kind and caring atmosphere

Facilities Details

Air Conditioning

Bar

Currency Exchange

Restaurant

Room Service

Safe

Dry Cleaning

Valet Parking

Laundry

Non-smoking Rooms

Ironing Service

24-Hour Front Desk

Car Rental

Facilities Details

Parking and Transportation

Valet Parking

Car Rental

Food & Drink

Restaurant

Room Service

Bar

Front Desk Services

Currency Exchange

Safe

24-Hour Front Desk

Cleaning Services

Dry Cleaning

Laundry

Ironing Service

Miscellaneous

Non-smoking Rooms

Air Conditioning