The E-Hotel Makati

Stunning hotel! Fantastic staff and service throughout my 1 night here. Great value for money and beautiful room kept well by the housekeeping team. Central to everything and glad we found this gem.

This hotel needs to be closed as it currently operates. Management needs to totally revamp the definition of hotel service and quality. First ... the good stuff: large rooms, generally clean, good room service room, staff are respectful, fridge and kettle in the room. The bad stuff: biting insects, torn/ripped towels, terrible TV reception which they should know is NOT TV set or provider related (probably bad cables), poor quality WiFi always cutting out and low quality, useless balconies looking to a close wall of the next building (supposed to be "city view" ... what a joke!), poor / nil sunlight thanks to the building at the balcony and thus depressing to be in the room (especially when one is quarantining for 10 days!!!). Management was either silent of full of excuses for the problems.

DO NOT BOOK IN THIS HOTEL This worst hotel I have seen it seriously 1. The carpet in this hotel very very dirty start from lobby to elevator to corridors to rooms all same. Look like they never clean it even vacuum it 2. The red chair became black color because dirty and its mount is rusted 3. The beige color tables became black color. 4. The toilet close to bathtub you cannot set very well. 5. Very bad smell in corridors and rooms. 6. Some of lights not working. 7. Old furniture 8. Very hard matters look like sleep on the floor. 9. No WiFi signal 10. Weak mobile signal 11. When you use toilet the Sewage smell will be in the room. Look like pip broken. 12. No complementary water in the room 13. No slippers! 14. The cloth cabinet broken I DO NOT KNOW WHO CALLED THIS HOTEL!!