Dream Hill Condos

If you want diving, its fantastic. All dives we had were great. This is what we really enjoyed. If you want customer approach, it's poor. Alf (the owner) always says "tell us if you want or need something" but if you really want something and ask for it, you will have to listen very long story why he can't do it or so on (mainly "because it's Phillipines"). I believe the phrase "I'm not going to change my habbit because of some customer" explains it all. So we quickly stoped asking. And yes, we didn't tell it all directly to him, because we didn't want to listen agressive invectives. The location is nice but the place itself and mainly owner approach need improvement. We are open to pay higher price for certain service, but if barbeque at the beach provided by hotel cost you 1250 PHP per person and proper meal at white beach in restaurant costs you 250 PHP, you expect at least pro-customer approach. We also had to leave one day earlier, because there's no boat, we talked to the staff 3 days ago and even if the hotel was empty weeks before we arrived, during our stay and also after, the owner insisted we have to pay also the day we wanted to cancel with an excuse he is not able to sell it now. If we tried to tell him it doesnt make any sence and we told him before, he almost blackmailed us saying "So leave the hotel before noon" even if he knew the boat will pick us up late afternoon. Sad to write this, because we were doing our best to be friendly and respect the family life the staff has, but even if we have lot of travel experiences, this was the worst customer approach ever.

My Italian bf and I stayed here for the rest of our vacation since we had rushed. The foreign owner and his family were very hospitable to us. He accompanied us from the port and drove us to the very peak location of his place. I was shocked that it's very high grounded place, really Dream hill. That time, the other rooms were under renovation. Expected that we experienced some noises from the constructors. Yet we suffered a not good air conditioning, it was bit noisy and not working well. The shower wasn't good too. We had hard time to adjust the hot and cold because of the old adjustment hinges. The cabinet was with smell of stock in a while. The bowl ring has unstable hinges. All of these, I hope they gonna fixed it. We had our breakfast and it was well served and good. The spa was not available that time. But the bed made me sleep good because of the rocks attached on the walls at the bottom side. The wall design is like the ancient Greek style. Also with the front mirror at the bed. The balcony of the room where you can see the whole Sabang beach port and other hotels and restaurants. The beach view and the wind. Until the last day, the owner drove us back to the port. He gave us a good instructions for our travel guidance. We would like to stay back again and hoping that what we had before is already fixed.

The hotel is located on mountain and offers a great view. The staff is very friendly offering their helping hand whenever needed. Environment is relaxing. Hotel organize diving trips as well and other activities by request. The place can be recommended.