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Reviews from Guests

4.0/5

tripadvisor

71

Reviews

from real guests

Christian1976

3

/

5

Basic hotel with a nice location in the city, however, not much happens in Puerto Princesa. Simple breakfast, remember own drinks if you want anything but coffee and tea for breakfast. Good shower with plenty of hot water. Ok but noisy air conditioning. Refrigerator in the room. Photos on booking sites are grateful. The place needs a loving hand.

DearAstrid

3

/

5

Great option for travelers who want to be near the Baywalk and the nightlife. Lots of stores and establishments around. Café, tattoo shop, bars, clubs, grocery stores, and the Baywalk are just within walking distance. Rooms are great for sharing. They did not give us an option to add a mattress even if we will cover the extra charge. Security is a bit low - the locks on the windows are broken which made us scared that our rooms can be accessed from the outside. Area was not too noisy. The place itself was very homey and cozy. I can imagine it as a little village and everyone feels like a next door neighbor. Not too many people there when we booked, which is okay with us. The price is reasonable for the quality we paid for. Clean and cozy. Breakfast is also included in our booking. Staff are helpful, especially when we asked to be let in early in the morning when we came back from the nightlife. The hot water in one of our rooms was broken and never got fixed during our stay, which is a disappointment.

waltk2016

2

/

5

Lola Itang is attractively laid out, well located in a quiet area with good aircon and is inexpensive. There are however a few downsides. I got the impression that it seems to be run for the convenience of the staff rather than the guests. The breakfast starts at 6.30 am and stops as early as 8 am. The breakfast choice is somewhat limited with tea, coffee and water the only drink offerings: the omelette with toast was for us the best option, my wife’s choice was supposed to be accompanied with butter and jam, but the butter was forgotten some mornings and the jam entirely failed to make an appearance at all. On our final morning the teabag box was empty. I put it on the front desk but it was not replaced. Chairs in the breakfast area were covered in dust. The sign on the bedroom wall said that rooms would be made up daily, but during our six night stay ours wasn’t done at all. It also instructed us when going out of the hotel to leave the door key with the door number emblazoned on it upon a tray on the counter of the sometimes unoccupied front desk in full view of passers by, thus helpfully informing them which rooms were temporarily unoccupied and providing them with access. This instruction we cheerfully ignored in the interests of security as there is no room safe and naturally the notice also informed us that the management would not be held responsible for any thefts from the room. Also on the wall, Christian symbols and quotations, an unwelcome and presumptuous intrusion. No kettle in the room, but drinking water provided by jug ostensibly to avoid the use of plastic bottles. Postscript: one morning at 5 am there was someone pounding on our door. I thought that the building must be on fire, but it was a taxi driver working his way down the corridor in search of someone who had booked an early ride to the airport. That this intrusion was permitted is a perfect illustration of the current ethos of this establishment. The management needs to get a grip.