Best Western Premier Krakow Hotel

This hotel has 4 stars but it shouldn’t. Room service doesn’t work, you have to go by yourself to the restaurant to order and pick up your meal, breakfast costs 55 pln but its very poor, almost no...

The room wasn’t very good. The wall had dampness. The wallpaper was coming off. There were stains on the walls and chairs. Pillows were flat and uncomfortable, only one each. Two single beds pushed...

One flat pillow each, bugs in toilet, sink wouldn’t let out water, staff not helpful or friendly this is never a 4 star hotel maybe a 2 star, I’ve stayed at a premier inn and it was more of a 4 star...