I stayed at Demel in January 2019 and I had a very bad experience for many reasons: The localization wasn't good, was a bit difficult to hop on a bus, but at least there is a Żabka (convenience store) nearby. The furniture was very old, was like to return to the 70's, the room stinks and it seemed to be dirty. The breakfast was horrible, the food was tough and dry. The positive points are: the hotel's staff was very polite and helpful, the hall is cozy and if you need to parking a car, the are many vacancies. If I go back to Krakow, surely I won't stay at Demel again.