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Reviews from Guests

4.0/5

tripadvisor

920

Reviews

from real guests

SEHWestCountry

5

/

5

Ideally placed for the old town. Very old building (former bishops' residence) with very thick stone walls and nearly visible frescos. The tramline is right outside the front of the hotel, but our very spacious room was at the back, so we weren't disturbed, in fact we slept very well. There was no separate shower, but our bathroom had a shower over the bath. For breakfast, they have a limited buffet plus 3 set dishes you can order (cold and hot, including an English breakfast). They also give you a free drinks voucher for a glass of wine or beer or a discounted cocktail in their bar or outside on the patio. Staff were mostly very pleasant. Would definitely recommend this hotel.

hallsteinr2022

5

/

5

The hotel’s modest entrance and reception hide a gem of a hotel. Large, beautiful room, spacious, modern bathroom with bathtub. If we return to Krakow we will not be in the least doubt about where we will stay.

KentishTravellers

4

/

5

We stayed here for 3 nights whilst visiting Krakow.. on the whole its a really very nice hotel and about as central as you can get to the market square and cloth hall. In centuries past it was a monastery and it has loads of character. It also has real keys. We were in room 106, it was huge. We've stayed in 5* suites that were nowhere near as big. We were at the back of the building and it was very quiet. We did hear the trams but TBH it wasnt a problem although it might be if your room faces the street. It has tea and coffee facilities and a real kettle... Breakfast was very good, special thanks to the chef who cooked my eggs, soft in the middle and crisp round the edges. We'd also like to thank reception, they were all so helpful. We really would like to give 5* but there are a few issues that should be better. There are no blackout blinds. The pillows really arent upto a 5* rating and although it was a king size bed there are 2 small duvets, you really havs to ask why... The tv for some reason turns itself off every 5 minutes or so. So would we stay here again ? Oh yes. We really did enjoy our stay. Thank you.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Bar

Heating

All Spaces Non-Smoking (public and private)

Elevator

Safe

Dry Cleaning

Non-smoking Rooms

Baggage Storage

Breakfast in the Room

Shared Lounge/TV Area

Ironing Service

Pet facilities

Bottle of water

Tours

Shuttle Service (free)

24-Hour Front Desk

Car Rental

10 Available Room Types

SUITE DELUXE
SUITE DELUXE
SUITE DELUXE
SUITE DELUXE
SUITE DELUXE
SUITE DELUXE
SUITE DELUXE
SUITE DELUXE

SUITE DELUXE

room-size-icon

25 Square Meter

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

room-size-icon

18 Square Meter

Double or Twin LUXURY
Double or Twin LUXURY
Double or Twin LUXURY
Double or Twin LUXURY
Double or Twin LUXURY
Double or Twin LUXURY

Double or Twin LUXURY

room-size-icon

22 Square Meter

Double/Twin Standard
Double/Twin Standard
Double/Twin Standard
Double/Twin Standard

Double/Twin Standard

Bathroom

Bathroom

Free Toiletries

Free Toiletries

City view

City view

Tea/Coffee Maker

Tea/Coffee Maker

Desk

Desk

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Private bathroom

Private bathroom

Satellite Channels

Satellite Channels

Sitting Area

Sitting Area

Shower

Shower

Towels

Towels

TV

TV

View

View

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Quadruple Standard
Quadruple Standard
Quadruple Standard
Quadruple Standard

Quadruple Standard

Bathroom

Bathroom

Free Toiletries

Free Toiletries

City view

City view

Tea/Coffee Maker

Tea/Coffee Maker

Desk

Desk

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Private bathroom

Private bathroom

Sitting Area

Sitting Area

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Internet [LAN]

Internet [LAN]

Facilities Details

Parking and Transportation

Airport Shuttle (surcharge)

Shuttle Service (free)

Car Rental

Food & Drink

Bar

Breakfast in the Room

Bottle of water

Front Desk Services

Safe

Baggage Storage

24-Hour Front Desk

Common Areas

Shared Lounge/TV Area

Cleaning Services

Dry Cleaning

Ironing Service

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Non-smoking Rooms

Heating

All Spaces Non-Smoking (public and private)

Pet facilities

Tours