Hampton by Hilton Warsaw City Centre

Not a hotel I would use or recommend. Contrary to what the name Hilton May/might suggest, this is actually a budget hotel on a par with Premier Inns. Overall, we found it very average for the £150 a night fee. On arrival, we had to wait 90 minutes before we could access our room unless we paid an extra £20 ? A couple of the staff on reception could do with a training course on customer service. The air conditioning wouldn’t adjust, and because the window doesn’t open, the room felt uncomfortably stuffy. It was also quite small and lacked any extra amenities. On the second day, the tea, coffee, and milk were not replenished. On the third day, we had no toilet roll or towel change. Each of these issues required a call to reception, which became frustrating. The breakfast was very basic and usually cold ( for the hot breakfast)— the scrambled eggs were mainly inedible. On four of our nights, the bar was unstaffed around 50% of the time. The lone barman was constantly rushing around like a headless chicken, trying to deliver food and handle other tasks, which resulted in long waits for service. Overall, it’s a very basic hotel in a reasonable location, but you’ll need to walk 10–15 minutes to the nearest bus, train, or tube station

Liked: * Fabulous breakfast with more than enough varieties and very efficient with plenty seating available. * Reception staff fulfilled my room preference and it seems that was my room was reserved according to my email request before arriving. * Smooth invoice processing. Disliked: * No control over room temperature settings due to centralized A/C. Should be possible somehow possible to adjust but even hotel staff could not help. * Housekeeping staff never made my room; they did not attempt to make it after leaving my room when I took the DND sign down. * Mediocre mattress quality despite excellent pillows.

I have stayed in this hotel in the past. Room is very comfortable and check in was super fast. Location is close to c station and local restaurants and shops. Breakfast was not what I remembered from past. Seem like leftovers from previous dinner. Bizzare dishes that do not belong on breakfast table, just sad tray of powder made scruble eggs, cheapest fruit marmolade that belongs in comunism era, stale pastries that arr hard to chew and awkward homemade traybakes( one supposed to be apple crumble but topped with crumbles burnt cake ) artificial cordial made juices , cheapest cheese and 3 types of cold meat. I had better breakfast in 1 star hotels and someone honestly should look into it. Seem management trying to cut costs on all levels and it clearly shows.