Hotel Apartamento Paraiso De Albufeira

Sara at reception is the most unhelpful and rude lady you could wish to deal with. Everything was too much trouble and her answer to any request for help was 'not my problem'. If you want customer service, don't come here

Overall stay was fantastic Staff couldn’t have been more helpful So friendly and very easy check in Apartment was beautiful and very clean with huge balcony accessible from both rooms and living room Amazing food and drink with a coffee shop next door A supermarket Barbers Hairdressers And nail salon along with a number of delicious restaurants to choose from Only 10 mins walk to town Would definitely stay again

Good location in the middle of old town and new town 10 min walk each way! Atmosphere is okay, maids very rude especially down by the pool. Your not aloud your own food or drink even tho the food is horrible at the pool and very limited and also don’t have a good selection of drinks at the bar either also very expensive for what you get, don’t have ice cream at the pool either even tho it’s advertised they do and also advertised they have waffles and crepes even they don’t! Was down at the pool one day and the all the staff are getting in trouble off the manager or who ever the woman was, was very unprofessional to be doing that infront of guests. The rooms are very outdated and not clean, there was blood and stains on our curtains, beds are very uncomfortable and our room had ants all over it. The pool area is big but there is broken tiles all around it I nearly cut myself afew times and so dangerous for kids, and to top it all off the brackets around the drains of the pool are so bad if you lean on them they come out. My niece was going into the pool and there was a massive gap where there should have been a bracket and she fell in and caught her leg and it was badly cut, absolutely ridiculous there’s so many hazzards around it’s not suitable for kids at all!!!