Luna Alpinus Falesia Suites

We stayed for 11 nights with our 3 teenagers - loved it. Spacious apartment overlooking a football pitch (where professional teams train) which we enjoyed watching from the balcony. We had breakfast each day which we enjoyed, but sorted our own lunches and dinners. The hotel shuttle bus was excellent - we went to each beach twice. Our favourite was Oura. We ate out at a couple of local restuarants which were only about 5 mins walk away. Two supermarkets nearby which we could walk to easily (both within 10 mins walk). Evening entertainment was variable but some of the music was excellent.

I really liked the stay at the hotel, in general. It exceeded our expectations. The breakfast was excellent, with a huge variety and everything you can want to start the day well. I also loved lunch and dinner. You get something that many hotels can’t: for a week I had lunch and dinner almost always at the hotel and never repeated the same meal. There is plenty of variety and quality. Our room was very spacious, with room, living room and kitchen, which made all the difference for a family stay. I also want to highlight the ladies of the cleaning, who did an impeccable job. The room was always very clean and with a very nice smell. The North Bar area was also a great surprise. Every night there was live music or karaoke, which provided a very pleasant atmosphere. We spent most of the time in the north pool and it was a great experience. There is a pool with about 50 cm of depth, perfect for our António, 2 years old, who had great fun. The transportation service to the beach is also worth mentioning. The bus was very practical and we used it twice. I want to leave a special thanks to all the staff in the room, who were tireless and always very friendly. In particular, to Mrs. São, who was extremely caring and attentive to our 2-year-old son. As I am quite an observer, I would also like to highlight a situation I saw on Saturday night. The restaurant was completely full and there was a time when it seemed like everyone had gone to dinner at the same time. At that time, I noticed a collaborator, whose name I unfortunately do not know, but who I presume to be the manager. To identify her, she was a young woman with very beautiful eyes. He was tireless throughout this period: he helped clean tables, delivered drinks to people waiting to enter the room and was always present where needed. I found an exemplary attitude that deserves recognition. As less positive points, although they did not hinder our stay, I highlight only two aspects. The first is that the bathroom of our bedroom had several broken bricks. The second concerns the observance of the rules of the pool. If there are rules, such as the prohibition of using boys, balls or the reservation of loungers with towels, they should be effectively complied with. Otherwise, the warnings end up losing their meaning.

We have just returned from an 8 night stay. The best food we’ve ever had on an all inclusive holiday, definitely quality over quantity. You won’t go hungry in this hotel. Also the restaurant and bar staff were so friendly and welcoming. Rooms are large and airy, beds not very comfortable. All areas of the hotel and pool are very clean. The hotel is in a quiet area although on a busy road but if you’re wanting nightlife it’s a taxi ride away. The bus service to the beach and reservation of beds/parasols is a huge positive, we used it twice. We will certainly be back. Thank you to all of the staff for making our holiday so enjoyable.