Apartamentos NovoRosamar

We stayed in April 2025. The stay was quiet, simple check in. You hear everything from the neighbors, even they talk to each other. Price quality OK. What made me annoyed and it is why I leave a 1 star rating was the fact that they don't respond to my messages in any way. I left a personal item in the house and only noticed a few hours after check out, I tried to find a mobile contact but without success. After sending them several messages via Airbnb, they simply stopped answering me showing zero care for the customer. I was still on the island for another 8 days and I could have returned my things but they just didn't want to return them.

Ignore the negative reviews. The Rosamar Apartments are an ideal base, close to the beach and restaurants. Although dated the decoration is in old Portuguese style and spotlessly clean, beds very comfortable. The beach is very clean but the walkway/promenade is dirty and rubbish strewn about, unlike other areas we visited where they had street cleaners and bins had been emptied.

the plus was that it was nearly on the beach just 100 meters away - there were several supermarkets shops and restaurants close by and the receptionist ( I think her name was Philomena) was very helpful and pleasant. Aircon was good and the reception and downstairs area was clean and tidy. First impression on entering the apartment was the dark furniture - apparently it had been styled in the 70's fashion( well I don't remember the 70's being that dark !!!) but it was functional. The "Kitchen" had all the appliances kettle, toaster, microwave, fridge, but there were no plug sockets to to plug them into - the only ones available were floor level which is where I plugged in the kettle and the only other one didn't work - but there were 2 outside on the balcony!! - one in the bathroom and none in the bedroom. The water from the hot tap was in danger of scalding - not suitable if you had children washing their hands luckily I didn't !! There were two entrances one at the front of the building and one at the side which you had to use if you were coming in late in the evening and you had a separate key for that purpose but as there wasn't any bar the reception area was shut by wrought iron gates which were chained and padlocked !!! and you couldn't give your key into reception if you had to leave early morning !! Would I go back to these apartments - probably not