Inatel Luso

Unfortunately, I do not recommend INATEL Luso. We have experience staying in several INATELs and this was without a doubt the worst stay of all. - upon entering the reception door, the smell of old and mold is intense, and in the rooms it is much worse, - old furniture, doors do not open completely, no security at all, I ask where the entities and their due safety inspection are - bathroom with broken tiles and full of rust, - very weak breakfast, dirty glasses and poorly washed cutlery, only apples and tangerines for 3 days and canned goods, juices only from the machine, very bad... - outdoor pool with 4 sun loungers and without indication of the pool depth, which must also be indicated and is not anywhere, and no one could tell me. The employee who was in the breakfast room with short, white hair should not be cleaning or banging, or throwing plates and cutlery while the guests are trying to relax at breakfast. The other colleagues tidied up and didn't bother anyone because they didn't throw things. The staff training must be reviewed. WiFi only works in the reception and the restaurant, nowadays it is not justified for WiFi not being available in the rooms. I do not recommend it, no positive aspects.

Hotel reasonable, breakfast was good. Room and bathroom ok. It was a pity the pool wasn't complete yet. The staff was always very friendly and helpful.

It was not possible to check in at the scheduled time because the room was not yet clean and there was no tolerance in the time to check out (when we had requested at the time of making the reservation). The room was clean but needed works in the bathroom. Good breakfast.