Rio do Prado

Awful. Do not stay here. Room was unsafe, mold, damp, strange smells.

Perfect retreat from a day in Óbidos. Hotel with original decoration and very good taste. It has an Eco concept, but at the same time does not rule out the Luxury side. The rooms are amazing, all different, but with unique details. Advice

We booked 1 night in the hotel together with a couple of friends. We had been in this hotel about 5 years ago and we had liked the experience so much that we decided to return this year on my husband's birthday with our two daughters (5 and 1 year old). It was, frankly, a huge disappointment. As we made the way to the room, the lack of maintenance was notorious. The rooms with a structure in poorly cared for wood, the garden full of dry leaves that are not collected...When we arrived in the room the entrance was made by the sliding door and for this there is no way to the door...we have to pass through mud. The road made of cement exists up to a door that we were told to be an emergency door but is actually the entrance door of the room, just not to be used. The mould smell gets stuck in the clothes and during the night is very uncomfortable. There was hair in the bath area (see photo) I couldn't even bath the baby... We decided to dine at the restaurant. The food was good but the service was long. There were virtually no guests in the hotel and there was only one desk worker. The next day we ate breakfast that left much to be desired compared to what it was a few years ago. The tables are not laid are the customers who have to do it. At the end of breakfast our daughters got up and played a little in the room and during this period one of them falls and wounds itself with a nail that was out on the wooden floor and gets hurt. He even broke his pants and bleed. I noticed you didn't report the situation at the time. We can notice that there were more nails that represented a danger in this sense (see photo). In the hotel there is a greenhouse where events are made and even the greenhouse that can be visited was ‘abandoned’ with remains of decoration from a wedding and very poorly cared for...The lawns that exist outside could be lit inviting guests to consume in the hotel bar but neither...all very dark and abandoned in the garden / outdoor area next to the pool. There are no more bicycles to take the walk by the hotel... Currently there are hotels nearby that will be worth concertia the money of the stay, is not concertia the case of this.