review-bg-image

Reviews from Guests

2.0/5

tripadvisor

59

Reviews

from real guests

DominiqueCaro78

3

/

5

It was a solo stay, coming on business. The location for me was great, close to restaurants, the sea, the funicular and not a very long walk from the bus station. The reception staff at the restaurant are very friendly and welcoming. Breakfast on the 4th floor offers you a wonderful view of Nazaré. As far as I'm concerned, the small downside of room 211 is that the television is to the right of the bed, you have to turn around to watch television.

AmaurySpe

2

/

5

I'm not too sure when this hotel opened but it def didnt evolve since then. We were lucky to find a street parking spot right in front of it. Street parking is pretty cheap in Nazaré so we left the car there. Check-in was colder than a prison door - not a smile and really unfriendly. The room we got had a nice view (5th floor at the back) but the smell was horrible and we had to leave the windows open all the time. When it comes to confort...it's pretty minimal...in a bad way! Everything is really old (and not charming). My partner even had the electricity go down by using his hairdryer! We had a really terrible night but we were there only for one night. The wifi signal was so weak it didnt actually work. Breakfast was included - and the breakfast room has a nice view. The offer is pretty small: ham cheese bread, a few yogurts and coffee/tea. To be honest, it was quite ok in the context of this terrible hotel. Situation is pretty central, 5 min from the waterfront and lots of shops around. I'm sure I wouldnt go back - especially knowing that there is a nice boutique hotel next door!

ChristineN714

1

/

5

The most depressing place I have stayed ever. Old and needs a complete upgrade. I booked 2 nights and when I arrived told the desk I only wanted one, cancelled the second night verbally. Next day went to check out, girl refused to cancel booking and said I did not request this the day before?? She did not request I do this via booking. com but because I had not done so, insisted I pay for the 2 night. I stayed after a heated discussion, but honestly, I should have just walked out. The bathroom had bad smell. Bed was ok and view is the only thing going for the room and the view from the breakfast room is great too- Unfortunately the breakfast was poor and coffee awful. Internet weak and dropping out- not in room at all, as advertised. No sympathy from staff at all. Not trained in customer service. I hated my stay in this place, other places for similar rates far better value. Ladies on every corned selling rooms- I would go with them next time. If a customer tells the front desk they are very unhappy and wish to leave, I suggest you make apologies and do not demand payment for a second night. It's not worth to bad publicity!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi